1). Is my stone crab order secure?
When you are in the
final checkout mode, you should see a lock shown on your browser somewhere at
the bottom of your screen. This means that the order is secure. This is only
important when submitting credit card information. ?
2). Can I view the
status of my orders?
Yes you can do this at anytime. Simply click the
"View Account" button located on the top of each page. ?
3). Who do I
contact with my questions?
You may email your stone crab questions to
info@freshfloridastonecrab.com or call 800-893-5310. You can
call FRANK toll free: 1-800-893-5310
4). Why are you more expensive than other stores?
We do
not keep an inventory and sell the freshest claws possible. Because of the
Hurricanes that battered Florida this year there are many seafood restaurants
that have not opened their door. Because of this, there is an over abundance of
claws. Fisheries, restaurants, and seafood stores who keep an inventory of claws
are forced to sell you their oldest inventory 1st in order to rotate their stock
to keep purchasing from the Fishermen. You could possibly be purchasing claws
that are 3-6 days old. With Gambys, you can be assured that you will be
receiving claws that have been caught, cooked and shipped the same day!
